The Velvet Hour

Seward's Premier Skin Studio - Offering Elevated Self-Care, Refined Pores, & Youthful Skin with Luxury Facials, Hydrafacials, Dermaplaning & Beyond!

Business Hours

Monday
Closed
Tuesday
10 AM - 6 PM
Wednesday
10 AM - 5 PM
Thursday
Closed
Friday
Closed
Saturday
Closed
Sunday
Closed

Cancellation Policy

Please reschedule or cancel at least 48 hours before the beginning of your appointment. ARRIVAL TIME Please aim to arrive 5-10 minutes before your scheduled appointment time. If you arrive after your scheduled appointment time, it may not be possible to extend the time available for your booked service; if your service is shortened due to your late arrival, you will still be charged the full cost of the service. ​CHANGING & RESCHEDULING APPOINTMENTS 48 hours’ notice is required to cancel or reschedule a booked appointment. The card on file may be charged a fee of $25 if the booked appointment is cancelled or rescheduled within the 48 hour window. If you NO-SHOW your scheduled appointment, the card on file will be charged a fee up to 100% of the scheduled appointment cost. LATE ARRIVALS If you arrive more than 15 MINUTES LATE to your appointment (5 MINUTES for waxing appointments) it will be CANCELLED and the Cancellation Policy will be applied. SICKNESS OR FAMILY EMERGENCY If you, or another person in your household, has an infectious or contagious illness, please contact us as soon as possible to reschedule your appointment for a later date. There is no penalty or time frame required in this case, for your safety and that of other clients. However, we reserve the right to refuse future services if we feel the client is abusing the policy. *If repeated cancellations and/or no-shows occur, you will kindly be asked to find a new practitioner. **I reserve the right to refuse services for any reason. Prices and policies are subject to change at any time.